Our Covid-19 Policy

(Updated 16/08/20)

We are committed to ensuring that we are doing everything we can to reduce the spread of Covid-19. This means that we have changed some of the ways in which we work to follow the government recommendations and professional guidelines.

  • Pre-treatment consultations will now take place over the phone. If it is your first time with us, you will need to sign at the bottom of the pre-completed form when you arrive

  • Upon arrival, we will take your temperature with a no-contact infrared thermometer - if your temperature is 38C or above, we will unfortunately not be able to see you

  • You will be asked to use hand sanitizer on both entry and exit

  • We ask you to arrive on time for your appointment. Spaces are limited so lateness may result in a shorter appointment time

  • We advise you to bring your own bottle of water with you, as we will unfortunately not be able to offer refreshments

  • Appointment times will be restricted to 60 minutes

  • At this time, we unfortunately cannot offer facial massage

  • We will only be accepting card payments

  • Due to the safety restrictions we have in place and the limited clients we are able to see, we have made the difficult decision to add a £5 surcharge to each appointment. A 30 minute massage will now be £35, and a 60 minute massage will now be £45

Who can we treat?

Unfortunately, we are unable to see those who are considered clinically extremely vulnerable by government definition.

We are however, able to see those who are in the moderate risk category, on the condition that permission is sought from a GP or consultant beforehand.

If you are pregnant, permission must be sought from a midwife beforehand.

What are we doing to ensure safety?

  • The massage therapist will be wearing full PPE (apron, gloves and visor)

  • The massage table, therapy room and premises are cleaned thoroughly between clients

  • A one way system has been implemented at the premises to reduce contact

  • Hand sanitizer is provided for clients

 

  • Clients' temperatures are taken on arrival

Thank you for your patience and understanding in these difficult times - we can't wait to welcome our clients back!

Warmest wishes,

Katie

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